FAQ's
Frequently Asked Questions
Common questions about accounts, services, payments and support — answered in plain language.
RudrPay is a digital services platform that brings banking, bill payments, recharge, insurance, loans, travel booking and government services into one account. Everything runs from a single wallet, accessible on the web and through our mobile app.
Basic KYC details: Aadhaar, PAN, a bank account and a mobile number. Once your documents are submitted correctly, most accounts are verified and activated within the same working day.
Through UPI, IMPS, NEFT, RTGS or a direct bank deposit. Credits reflect in your wallet within minutes, so you can start transacting straight away.
Failed transactions are reversed to your wallet automatically. If an amount stays pending longer than expected, you can raise a dispute directly from your dashboard and our team will track it with the bank until it's resolved.
Charges depend on the plan and set of services you choose. Our team will walk you through the current options and pricing before you commit to anything.